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Protocols and measures that every tourist who arrives in Cuba must know

turismo CubaSafety has traditionally been one of the attributes taken into consideration by travelers when selecting their vacation destination. In these times, said security has acquired a new meaning, the hygienic and sanitary security of tourist destinations is essential when making a travel decision.

In Cuba, with the objective of preserving the health and safety of tourists and workers in the sector, the Ministry of Tourism, in conjunction with the Ministry of Public Health, and in accordance with the dictates of the world organizations of Health and Tourism, has conceived the Tourism Hygienic and Safe Certification (T HS).

This certification is granted to tourist facilities and services that comply with the strict hygiene-sanitary and security protocols that the T HS condition sets out. Among them are: the measures that allow maintaining physical distancing, existence of cleaning and disinfection means for hands and surfaces, daily health and temperature controls of tourists and workers, clinical-epidemiological surveillance during the stay of clients in the facilities hotels, with the presence of doctors, nurses and hygiene and epidemiology technicians, 24 hours a day.

The certification process is progressing rapidly and in the months since its implementation , 1,543 T HS certifications have been granted, which respond to a total of 2,164 accommodation, non-hotel, support and administrative facilities that guarantee the safety of those who visit them. enjoy and those who operate them.

In turn, regardless of the measures implemented in the tourist facilities and services, the following protocols have been established to be fulfilled by tourists who arrive in Cuba.

Possess a negative RT-PCR test result, performed 72 hours before the trip, certified by laboratories in the countries of origin.

Upon arrival in the country, perform a diagnostic test for COVID-19 RT-PCR, free of charge.

Have an insurance policy that covers COVID-19 or acquire it upon arrival in the country, at the airport, for USD 30 or its equivalent in another freely convertible currency.

Upon arrival at the accommodation facility, mandatory use of the mask until the result of the RT-PCR test is known.

In case of presenting any respiratory symptoms, you should contact the health personnel of the facility.

If you test positive for COVID-19:

If it is symptomatic, you will be transferred to a hospital.
If you are asymptomatic or suspicious, you will be transferred to a hospital hotel.

For positive case contacts:

They will remain in the hotel facility in isolation

If you wish to extend your stay, the RT-PCR test must be carried out again, at a cost of 30 USD or its equivalent in another freely convertible currency.

If when you return to your country of origin, you need to carry a COVID-19 test with you, you can do it for the cost referred to above , at the medical facilities listed below:


Siboney International Clinic
Camilo Cienfuegos International Clinic
Institute of Tropical Medicine “Pedro Kourí” IPK

In the rest of the country:

In the territorial branches of Cuban Medical Services (SMC)

In the case of tourists staying in hotel facilities, who require this RT-PCR test for their return to the country of origin, they can request it from the medical staff of the facility where they are , preferably upon arrival at said facility. Payment for the test will be made by magnetic card.

Generating confidence in those who visit us and complying with the new requirements in terms of hygiene, health and safety are priorities for tourism in Cuba.

Infographic: Ministry of Tourism of Cuba / Facebook
In video, protocols in tourist facilities

(Taken from Mintur )

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