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Export as agile as possible?: The experience of Dofleini Software, the first official Cuban MSME

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When in 2021 Dofleini Software became the first official Cuban MSME, its managers had the expectation of increasing the exports that they began under the umbrella of self-employment. Today, although every month they report sales and have accessed the Canadian, English, Spanish markets and “sometimes someone else joins in”, the aim is to make the process “as agile as possible”, without unnecessary mediators. This project, which offers the “specialized software development service in different areas”.